INCIDENT OFICIAL ARQUIVADO

Incident across several services

GitHub · Último status salvo do provedor: resolved

Relatório atual do serviço →

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Detalhes de evento salvos

Status do provedor
resolved
Impacto do provedor
minor
Registro do provedor criado
23 Sep 2026, 10:11:12 UTC
Registro do provedor atualizado
29 Sep 2026, 12:43:35 UTC
Início explícito do provedor
23 Sep 2026, 10:11:12 UTC
Fim explícito do provedor
24 Sep 2026, 04:55:33 UTC

Componentes afetados informados pelo provedor

  • API Requests brv1bkgrwx7q

Essas associações descrevem o escopo relatado do evento. Não estabelecem disponibilidade atual dos componentes ou dependências verificadas.

A hora de criação de um registro não é necessariamente o início de uma interrupção. Horários não informados permanecem indisponíveis. Não calculamos o tempo de indisponibilidade a partir das horas de coleta.

Atualizações do provedor em revisões salvas

Mais recentes primeiro. Exibimos até 100 atualizações distintas das últimas 20 revisões de conteúdo salvas. Alterações de texto no mesmo horário do provedor são mantidas separadamente.

  1. resolved

    Starting at 07:57 UTC on September 23, GitHub experienced elevated 500 and 404 responses across several application pages. This caused failures when installing GitHub Apps, creating organizations, and making some organization membership changes. Customers also experienced delayed label updates and stale search results in Projects. <br /><br />The infrastructure failure was isolated to our Azure Central US region. The API errors were mitigated by 10:58 UTC on September 23. Projects' processing continued to recover while an accumulated backlog was drained, and full service was restored at 04:55 UTC on September 24. <br /><br />The incident was caused by a failed planned maintenance operation on a primary database. Automated recovery initiated an emergency database failover, after which several replicas in the affected region were unable to resume replication correctly. This reduced available database capacity and caused the API errors and downstream Projects processing delays. <br /><br />We have mitigated the immediate failure mode. We are also improving maintenance safety checks, database failover handling, post-failover replica validation, and downstream processing resilience to reduce the likelihood and impact of similar incidents.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  2. monitoring

    The degradation has been mitigated. We are monitoring to ensure stability.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  3. investigating

    We are continuing to process the backlog of issue label updates for Projects. Label changes may still be delayed. All other services are operating normally.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  4. investigating

    We are continuing to process the backlog of issue label updates for Projects. Users may still see delays before label changes are reflected in Projects. All other services are operating normally.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  5. investigating

    We've deployed a change intended to accelerate processing of the backlog of issue label updates in Projects. A sizable backlog still remains and we continue working through it. All other services are operating normally. We will provide another update within the next hour.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  6. investigating

    Updates to issue labels may be delayed in being reflected in Projects. We are continuing to deploy a change that will accelerate processing of the backlog of label updates. All other services are available. We will provide another update within the next hour.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  7. investigating

    We are preparing to deploy a change that will mitigate the impact.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  8. investigating

    Continuing to investigate the lag that may be experienced in issue labels being accurately reflected in Projects. We are working on alternate solutions to process the backlog of label updates.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  9. investigating

    We will post another update in approximately one hour to share our progress.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  10. investigating

    Updates to issue labels may be delayed in being reflected in Projects by about ~10 minutes. We have added some capacity to work through the backlog more quickly, but it'll likely be a few hours to complete processing the full backlog of messages. All other services are available.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  11. investigating

    Users may experience stale Project search results. We are working to increase indexing speed. All other services are available.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  12. investigating

    We are seeing recovery for Projects. Users may experience stale search results for Projects while indexing catches up.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  13. investigating

    The degradation affecting API Requests has been mitigated. We are monitoring to ensure stability.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  14. investigating

    Database replicas have been restored. Org creation and the GitHub API are no longer degraded.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  15. investigating

    Database replicas have detached. We're working to restore the database replicas. Users may experience issues beyond creating organizations and a degraded experience with the GitHub API and Projects.

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC
  16. investigating

    We are investigating reports of degraded performance for API Requests

    Visto em uma revisão salva às 06 Oct 2026, 13:58:39 UTC