已歸檔的官方INCIDENT

Elevated errors on claude.ai, Claude Code, Claude Cowork and the Claude API

Claude · 最近儲存的提供方狀態:resolved

當前服務報告 →

官方來源文字以原始語言顯示。

這是歷史證據。

最近儲存的事件狀態不是當前服務狀態。來源列表可能不完整,事件從來源消失不確認恢復。請開啟當前報告或官方來源檢視較新證據。

已儲存事件詳情

提供方狀態
resolved
提供方影響程度
major
提供方記錄建立時間
29 Sep 2026, 14:21:37 UTC
提供方記錄更新時間
29 Sep 2026, 16:27:21 UTC
提供方明確報告的開始時間
29 Sep 2026, 14:21:37 UTC
提供方明確報告的結束時間
29 Sep 2026, 16:27:21 UTC

提供方報告的受影響元件

  • Claude Console (platform.claude.com) 0qbwn08sd68x
  • Claude Cowork bpp5gb3hpjcl
  • Claude API (api.anthropic.com) k8w3r06qmzrp
  • claude.ai rwppv331jlwc
  • Claude Code yyzkbfz2thpt

這些關聯描述此事件的報告範圍。不能確認當前元件可用性或已核實依賴關係。

記錄建立時間未必是故障開始時間。未報告的時間保持不可用。我們不根據收集時間計算故障時長。

Anthropic 的完整 Claude 狀態報告,包括應用、API、Code 和其他列出的元件。正常報告不驗證任何模型或賬戶。

已儲存修訂中的提供方更新

最新優先。最多顯示最近 20 份已儲存內容修訂中的 100 條不同更新。同一提供方時間的文字修訂單獨保留。

  1. resolved

    The issue affecting Claude.ai, the Claude desktop and mobile apps, Claude Code, Claude Cowork, and the Claude API has been resolved, and services have been operating normally since recovery. Impact occurred from 07:00 PT / 14:00 UTC to 07:59 PT / 14:59 UTC.

    在 06 Oct 2026, 13:58:39 UTC 的已儲存修訂中觀察到
  2. monitoring

    All services have been operating normally since 14:59 UTC. We are continuing to monitor.

    在 06 Oct 2026, 13:58:39 UTC 的已儲存修訂中觀察到
  3. monitoring

    Most services have recovered as of 14:59 UTC. Signing in, starting new chats, voice conversations, Claude Code and Cowork sessions, purchases and file uploads are working again. Some messages sent between 14:00 and 14:59 UTC may not have been saved. We are monitoring closely and will post another update within 30 minutes.

    在 06 Oct 2026, 13:58:39 UTC 的已儲存修訂中觀察到
  4. investigating

    The errors that began at 14:00 UTC were mitigated at 14:36 UTC, and existing conversations are mostly working again. A second issue is preventing many users from signing in (single sign-on and Sign in with Apple are unavailable), starting new chats, voice conversations and Claude Code or Cowork sessions, making purchases, and uploading files. If you're signed in, please don't sign out. We're working on a fix and will post another update within 30 minutes.

    在 06 Oct 2026, 13:58:39 UTC 的已儲存修訂中觀察到
  5. investigating

    We have applied a mitigation and error rates have dropped substantially. Some sign-in attempts, account actions and Claude Code and Cowork sessions are still failing. We are continuing to work on a full fix.

    在 06 Oct 2026, 13:58:39 UTC 的已儲存修訂中觀察到
  6. investigating

    We are investigating reports of degraded performance affecting claude.ai, platform.claude.com, the Claude API, Claude Code, and Claude Cowork. We will provide an update as soon as possible.

    在 06 Oct 2026, 13:58:39 UTC 的已儲存修訂中觀察到
  7. investigating

    We are investigating elevated error rates affecting Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork. Some requests to the Claude API are also returning errors. We will provide an update as soon as possible.

    在 06 Oct 2026, 13:58:39 UTC 的已儲存修訂中觀察到
  8. investigating

    We are investigating elevated error rates affecting Claude.ai (including the desktop and mobile apps), Claude Code and Claude Cowork. Users may see failed requests, errors loading or sending conversations, or be asked to sign in again; retrying may succeed. We will provide an update as soon as possible.

    在 06 Oct 2026, 13:58:39 UTC 的已儲存修訂中觀察到