已歸檔的官方INCIDENT

Title : Some customers may have experienced an issue with Gemini where conversation history may not have been visible.

Gemini · 最近儲存的提供方狀態:resolved

當前服務報告 →

官方來源文字以原始語言顯示。

這是歷史證據。

最近儲存的事件狀態不是當前服務狀態。來源列表可能不完整,事件從來源消失不確認恢復。請開啟當前報告或官方來源檢視較新證據。

已儲存事件詳情

提供方狀態
resolved
提供方影響程度
SERVICE DISRUPTION
提供方記錄建立時間
19 Feb 2026, 10:57:52 UTC
提供方記錄更新時間
23 Feb 2026, 01:21:11 UTC
提供方明確報告的開始時間
18 Feb 2026, 16:30:00 UTC
提供方明確報告的結束時間
22 Feb 2026, 20:08:00 UTC

提供方報告的受影響元件

  • Gemini npdyhgECDJ6tB66MxXyo

這些關聯描述此事件的報告範圍。不能確認當前元件可用性或已核實依賴關係。

記錄建立時間未必是故障開始時間。未報告的時間保持不可用。我們不根據收集時間計算故障時長。

Google Workspace 狀態儀表盤上的 Gemini 產品。未報告事件不是獨立可用性測試。此源不覆蓋 Gemini API、Google AI Studio 或 Vertex AI。

已儲存修訂中的提供方更新

最新優先。最多顯示最近 20 份已儲存內容修訂中的 100 條不同更新。同一提供方時間的文字修訂單獨保留。

  1. AVAILABLE

    **Title :** Some customers may have experienced an issue with Gemini where conversation history may not have been visible. **Description :** The issue with Gemini has been resolved for all affected users as of Sunday, 2026-02-22 12:08 PST. Based on our initial analysis, the incident was caused by an internal job that caused some valid conversation metadata to be deleted, which resulted in the conversations from the side navigation to be hidden. Users could still access the hidden conversations requests and responses from the activity section. Our engineering team mitigated the impact by restoring the data from the appropriate backups. We thank you for your patience while we worked on resolving the issue. **Symptoms :** * Users may have found that their sidebar was empty or that previously saved conversations were missing. * Users may have received an empty response when attempting to list or search for existing conversations. * New conversations were still created and utilized normally. **Workaround :** * Impacted web users on gemini.google.com can navigate to Menu (top left) > Settings & Help > Activity. * Alternatively, users can navigate to myactivity.google.com/product/gemini to view their conversation history. * Mobile users could navigate to their profile (top right) and select Gemini Apps Activity.

    在 06 Oct 2026, 13:58:40 UTC 的已儲存修訂中觀察到
  2. SERVICE DISRUPTION

    **Title** Some customers may have experienced an issue with Gemini where conversation history may not have been visible. **Description** We are investigating an issue where chat histories are not visible on Gemini Web (gemini.google.com) and the Gemini mobile apps on Wednesday, 2026-02-18 08:30 PST. Our engineering team has identified a background process that was causing the missing user conversation metadata and has successfully stopped the process to prevent further impact. Mitigation efforts are underway, and our engineers are working to restore the missing chat histories. We do not have an ETA for completion at this time. We will provide an update by Friday, 2026-02-20 20:00 PST with current details. **Symptoms** ** Users may find that their sidebar is empty or that previously saved conversations are missing. ** Users may receive an empty response when attempting to list or search for existing conversations. ** New conversations can still be created and utilized normally. **Workaround** * Impacted web users on gemini.google.com can navigate to Menu (top left) > Settings & Help > Activity. * Alternatively, users can navigate to myactivity.google.com/product/gemini to view their conversation history. * Mobile users could navigate to their profile (top right) and select Gemini Apps Activity.

    在 06 Oct 2026, 13:58:40 UTC 的已儲存修訂中觀察到
  3. SERVICE DISRUPTION

    **Title** Some customers may have experienced an issue with Gemini where conversation history may not have been visible. **Description** We are investigating an issue where chat histories are not visible on Gemini Web (gemini.google.com) and the Gemini mobile apps on Wednesday, 2026-02-18 08:30 PST. Our engineering team has identified a background process that was causing the missing user conversation metadata and has successfully stopped the process to prevent further impact. Mitigation efforts are underway, and our engineers are working to restore the missing chat histories. We do not have an ETA for completion at this time. We will provide an update by Thursday, 2026-02-19 18:00 PST with current details. **Symptoms** ** Users may find that their sidebar is empty or that previously saved conversations are missing. ** Users may receive an empty response when attempting to list or search for existing conversations. ** New conversations can still be created and utilized normally. **Workaround** * Impacted web users on gemini.google.com can navigate to Menu (top left) > Settings & Help > Activity. * Alternatively, users can navigate to myactivity.google.com/product/gemini to view their conversation history. * Mobile users could navigate to their profile (top right) and select Gemini Apps Activity.

    在 06 Oct 2026, 13:58:40 UTC 的已儲存修訂中觀察到
  4. SERVICE DISRUPTION

    **Title** Some customers may have experienced an issue with Gemini where conversation history may not have been visible. **Description** We are investigating an issue where chat histories are not visible on Gemini Web (gemini.google.com) and the Gemini mobile apps on Wednesday, 2026-02-18 08:30 PST. Our engineering team has identified a background process that was causing the missing user conversation metadata and has successfully stopped the process to prevent further impact. Mitigation efforts are underway, and our engineers are working to restore the missing chat histories. We do not have an ETA for completion at this time. We will provide an update by Thursday, 2026-02-19 15:00 PST with current details. We apologize to all who are affected by the disruption. **Symptoms** * Users may find that their sidebar is empty or that previously saved conversations are missing. * Users may receive an empty response when attempting to list or search for existing conversations. * New conversations can still be created and utilized normally. **Workaround** * Impacted web users on gemini.google.com can navigate to Menu (top left) > Settings & Help > Activity. * Alternatively, users can navigate to myactivity.google.com/product/gemini to view their conversation history. * Mobile users could navigate to their profile (top right) and select Gemini Apps Activity.

    在 06 Oct 2026, 13:58:40 UTC 的已儲存修訂中觀察到
  5. SERVICE DISRUPTION

    **Title** : Some customers may have experienced an issue with Gemini where conversation history may not have been visible. **Description** We are investigating an issue where chat histories are not visible on Gemini Web (gemini.google.com) and the Gemini mobile apps on Wednesday, 2026-02-18 08:30 PST. Our engineering team has identified a background process that was causing the missing user conversation metadata and has successfully stopped the process to prevent further impact. Mitigation efforts are underway, and we do not have an ETA for completion at this time. We will provide an update by Thursday, 2026-02-19 09:00 PST with current details. We apologize to all who are affected by the disruption. **Symptoms** * Users may find that their sidebar is empty or that previously saved conversations are missing. * Users may receive an empty response when attempting to list or search for existing conversations. * New conversations can still be created and utilized normally. **Workaround** * Impacted web users on gemini.google.com can navigate to Menu (top left) > Settings & Help > Activity. * Alternatively, users can navigate to myactivity.google.com/product/gemini to view their conversation history. * Mobile users could navigate to their profile (top right) and select Gemini Apps Activity.

    在 06 Oct 2026, 13:58:40 UTC 的已儲存修訂中觀察到