已归档的官方INCIDENT

Title : Some customers may have experienced an issue with Gemini where conversation history may not have been visible.

Gemini · 最近保存的提供方状态:resolved

当前服务报告 →

官方来源文字以原始语言显示。

这是历史证据。

最近保存的事件状态不是当前服务状态。来源列表可能不完整,事件从来源消失不确认恢复。请打开当前报告或官方来源查看较新证据。

已保存事件详情

提供方状态
resolved
提供方影响程度
SERVICE DISRUPTION
提供方记录创建时间
19 Feb 2026, 10:57:52 UTC
提供方记录更新时间
23 Feb 2026, 01:21:11 UTC
提供方明确报告的开始时间
18 Feb 2026, 16:30:00 UTC
提供方明确报告的结束时间
22 Feb 2026, 20:08:00 UTC

提供方报告的受影响组件

  • Gemini npdyhgECDJ6tB66MxXyo

这些关联描述此事件的报告范围。不能确认当前组件可用性或已核实依赖关系。

记录创建时间未必是故障开始时间。未报告的时间保持不可用。我们不根据采集时间计算故障时长。

Google Workspace 状态仪表盘上的 Gemini 产品。未报告事件不是独立可用性测试。此源不覆盖 Gemini API、Google AI Studio 或 Vertex AI。

已保存修订中的提供方更新

最新优先。最多显示最近 20 份已保存内容修订中的 100 条不同更新。同一提供方时间的文字修订单独保留。

  1. AVAILABLE

    **Title :** Some customers may have experienced an issue with Gemini where conversation history may not have been visible. **Description :** The issue with Gemini has been resolved for all affected users as of Sunday, 2026-02-22 12:08 PST. Based on our initial analysis, the incident was caused by an internal job that caused some valid conversation metadata to be deleted, which resulted in the conversations from the side navigation to be hidden. Users could still access the hidden conversations requests and responses from the activity section. Our engineering team mitigated the impact by restoring the data from the appropriate backups. We thank you for your patience while we worked on resolving the issue. **Symptoms :** * Users may have found that their sidebar was empty or that previously saved conversations were missing. * Users may have received an empty response when attempting to list or search for existing conversations. * New conversations were still created and utilized normally. **Workaround :** * Impacted web users on gemini.google.com can navigate to Menu (top left) > Settings & Help > Activity. * Alternatively, users can navigate to myactivity.google.com/product/gemini to view their conversation history. * Mobile users could navigate to their profile (top right) and select Gemini Apps Activity.

    在 06 Oct 2026, 13:58:40 UTC 的已保存修订中观察到
  2. SERVICE DISRUPTION

    **Title** Some customers may have experienced an issue with Gemini where conversation history may not have been visible. **Description** We are investigating an issue where chat histories are not visible on Gemini Web (gemini.google.com) and the Gemini mobile apps on Wednesday, 2026-02-18 08:30 PST. Our engineering team has identified a background process that was causing the missing user conversation metadata and has successfully stopped the process to prevent further impact. Mitigation efforts are underway, and our engineers are working to restore the missing chat histories. We do not have an ETA for completion at this time. We will provide an update by Friday, 2026-02-20 20:00 PST with current details. **Symptoms** ** Users may find that their sidebar is empty or that previously saved conversations are missing. ** Users may receive an empty response when attempting to list or search for existing conversations. ** New conversations can still be created and utilized normally. **Workaround** * Impacted web users on gemini.google.com can navigate to Menu (top left) > Settings & Help > Activity. * Alternatively, users can navigate to myactivity.google.com/product/gemini to view their conversation history. * Mobile users could navigate to their profile (top right) and select Gemini Apps Activity.

    在 06 Oct 2026, 13:58:40 UTC 的已保存修订中观察到
  3. SERVICE DISRUPTION

    **Title** Some customers may have experienced an issue with Gemini where conversation history may not have been visible. **Description** We are investigating an issue where chat histories are not visible on Gemini Web (gemini.google.com) and the Gemini mobile apps on Wednesday, 2026-02-18 08:30 PST. Our engineering team has identified a background process that was causing the missing user conversation metadata and has successfully stopped the process to prevent further impact. Mitigation efforts are underway, and our engineers are working to restore the missing chat histories. We do not have an ETA for completion at this time. We will provide an update by Thursday, 2026-02-19 18:00 PST with current details. **Symptoms** ** Users may find that their sidebar is empty or that previously saved conversations are missing. ** Users may receive an empty response when attempting to list or search for existing conversations. ** New conversations can still be created and utilized normally. **Workaround** * Impacted web users on gemini.google.com can navigate to Menu (top left) > Settings & Help > Activity. * Alternatively, users can navigate to myactivity.google.com/product/gemini to view their conversation history. * Mobile users could navigate to their profile (top right) and select Gemini Apps Activity.

    在 06 Oct 2026, 13:58:40 UTC 的已保存修订中观察到
  4. SERVICE DISRUPTION

    **Title** Some customers may have experienced an issue with Gemini where conversation history may not have been visible. **Description** We are investigating an issue where chat histories are not visible on Gemini Web (gemini.google.com) and the Gemini mobile apps on Wednesday, 2026-02-18 08:30 PST. Our engineering team has identified a background process that was causing the missing user conversation metadata and has successfully stopped the process to prevent further impact. Mitigation efforts are underway, and our engineers are working to restore the missing chat histories. We do not have an ETA for completion at this time. We will provide an update by Thursday, 2026-02-19 15:00 PST with current details. We apologize to all who are affected by the disruption. **Symptoms** * Users may find that their sidebar is empty or that previously saved conversations are missing. * Users may receive an empty response when attempting to list or search for existing conversations. * New conversations can still be created and utilized normally. **Workaround** * Impacted web users on gemini.google.com can navigate to Menu (top left) > Settings & Help > Activity. * Alternatively, users can navigate to myactivity.google.com/product/gemini to view their conversation history. * Mobile users could navigate to their profile (top right) and select Gemini Apps Activity.

    在 06 Oct 2026, 13:58:40 UTC 的已保存修订中观察到
  5. SERVICE DISRUPTION

    **Title** : Some customers may have experienced an issue with Gemini where conversation history may not have been visible. **Description** We are investigating an issue where chat histories are not visible on Gemini Web (gemini.google.com) and the Gemini mobile apps on Wednesday, 2026-02-18 08:30 PST. Our engineering team has identified a background process that was causing the missing user conversation metadata and has successfully stopped the process to prevent further impact. Mitigation efforts are underway, and we do not have an ETA for completion at this time. We will provide an update by Thursday, 2026-02-19 09:00 PST with current details. We apologize to all who are affected by the disruption. **Symptoms** * Users may find that their sidebar is empty or that previously saved conversations are missing. * Users may receive an empty response when attempting to list or search for existing conversations. * New conversations can still be created and utilized normally. **Workaround** * Impacted web users on gemini.google.com can navigate to Menu (top left) > Settings & Help > Activity. * Alternatively, users can navigate to myactivity.google.com/product/gemini to view their conversation history. * Mobile users could navigate to their profile (top right) and select Gemini Apps Activity.

    在 06 Oct 2026, 13:58:40 UTC 的已保存修订中观察到