已归档的官方INCIDENT

Disruption with GitHub Billing

GitHub · 最近保存的提供方状态:resolved

当前服务报告 →

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已保存事件详情

提供方状态
resolved
提供方影响程度
minor
提供方记录创建时间
26 Aug 2026, 23:37:20 UTC
提供方记录更新时间
31 Aug 2026, 22:46:13 UTC
提供方明确报告的开始时间
26 Aug 2026, 23:37:20 UTC
提供方明确报告的结束时间
27 Aug 2026, 19:44:08 UTC

提供方报告的受影响组件

提供方在此已保存修订中明确列出没有受影响组件。

这些关联描述此事件的报告范围。不能确认当前组件可用性或已核实依赖关系。

记录创建时间未必是故障开始时间。未报告的时间保持不可用。我们不根据采集时间计算故障时长。

已保存修订中的提供方更新

最新优先。最多显示最近 20 份已保存内容修订中的 100 条不同更新。同一提供方时间的文字修订单独保留。

  1. resolved

    On August 26, 2026, between 20:40 UTC and 00:51 UTC on August 27, GitHub Billing experienced degraded performance affecting billing budget pages and GitHub Copilot CLI sessions. Affected customers encountered failed budget page loads or failures when starting or continuing CLI sessions. We confirmed this impact for a small number of customers (<1%). <br /><br />This was caused by a concentrated workload that created processing delays in our data storage layer. Automated retries increased the load and prolonged the degradation. We mitigated the incident by rebalancing traffic within our infrastructure. <br /><br />We are improving workload isolation, retry behavior, and detection of concentrated load to reduce the likelihood of recurrence and shorten our time to detect and mitigate similar incidents.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  2. investigating

    No material change since the previous update. Service conditions remain stable following the mitigation, and we have not observed any further customer impact. We are actively monitoring the service while implementing targeted fixes to address the underlying root cause.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  3. investigating

    Our mitigation continues to hold, and service conditions remain stable. We are continuing to investigate the concentrated workload responsible for the issue and are preparing additional preventative improvements. We have not identified a material change in customer impact since the previous update. We will provide another update as the investigation progresses.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  4. investigating

    Our mitigation is still holding as we continue to investigate to find the root cause.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  5. investigating

    We are continuing to monitor the mitigation that we have applied for the billing page disruption.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  6. investigating

    We've applied a mitigation to unblock Copilot usage and have observed recovery for this particular impact. We're continuing to investigate and apply mitigations for the billing page disruption while monitoring to ensure Copilot remains recovered.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  7. investigating

    We are currently investigating increased errors with billing services. Customers may observe failed billing budget page loads, and users of the Copilot CLI may observe failures starting or continuing sessions.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  8. investigating

    We are investigating reports of impacted performance for some GitHub services.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到