已归档的官方INCIDENT

Disruption with Copilot for access to some models

GitHub · 最近保存的提供方状态:resolved

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已保存事件详情

提供方状态
resolved
提供方影响程度
minor
提供方记录创建时间
10 Aug 2026, 20:27:19 UTC
提供方记录更新时间
25 Aug 2026, 21:02:21 UTC
提供方明确报告的开始时间
10 Aug 2026, 20:27:19 UTC
提供方明确报告的结束时间
10 Aug 2026, 21:50:43 UTC

提供方报告的受影响组件

提供方在此已保存修订中明确列出没有受影响组件。

这些关联描述此事件的报告范围。不能确认当前组件可用性或已核实依赖关系。

记录创建时间未必是故障开始时间。未报告的时间保持不可用。我们不根据采集时间计算故障时长。

已保存修订中的提供方更新

最新优先。最多显示最近 20 份已保存内容修订中的 100 条不同更新。同一提供方时间的文字修订单独保留。

  1. resolved

    On August 10, 2026, between 19:48 UTC and 20:49 UTC, GitHub Copilot users saw an incomplete list of available models. During this window, the service could return as few as one model instead of the full catalog. Requests that tried to use a model missing from that shortened list failed with a "model not found" error. Copilot requests that used an available model were not affected. This did not affect customers on data-residency (Proxima) environments.<br /><br />The issue was caused by a change to how model data was published, which our systems could not read back correctly and fell back to a limited default list.<br /><br />We mitigated the incident by 20:49 UTC and deployed a fix to prevent immediate recurrence by 21:50 UTC. We are adding validation and retry safeguards so that model data is verified before it is served.<br /><br />We apologize for the disruption.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  2. monitoring

    We have deployed and validated the fix to prevent immediate reoccurrence. We will be performing additional work to limit these kinds of failures in the future.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  3. monitoring

    The issue has been mitigated across all affected environments. We are currently deploying on a fix to prevent reoccurrence. We will provide another update once the fix has been deployed.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  4. monitoring

    The degradation has been mitigated. We are monitoring to ensure stability.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  5. monitoring

    We are currently investigating reports of some Copilot users experiencing issues accessing certain models. Affected users may see errors or degraded functionality when attempting to use specific models. We are actively working on a fix and will provide updates as we have more information.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  6. investigating

    We are investigating reports of impacted performance for some GitHub services.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到