已归档的官方INCIDENT

Intermittent failures creating agent tasks

GitHub · 最近保存的提供方状态:resolved

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已保存事件详情

提供方状态
resolved
提供方影响程度
critical
提供方记录创建时间
20 Aug 2026, 14:43:01 UTC
提供方记录更新时间
25 Aug 2026, 16:34:14 UTC
提供方明确报告的开始时间
20 Aug 2026, 14:43:01 UTC
提供方明确报告的结束时间
21 Aug 2026, 00:37:20 UTC

提供方报告的受影响组件

提供方在此已保存修订中明确列出没有受影响组件。

这些关联描述此事件的报告范围。不能确认当前组件可用性或已核实依赖关系。

记录创建时间未必是故障开始时间。未报告的时间保持不可用。我们不根据采集时间计算故障时长。

已保存修订中的提供方更新

最新优先。最多显示最近 20 份已保存内容修订中的 100 条不同更新。同一提供方时间的文字修订单独保留。

  1. resolved

    Between 13:57 UTC on August 20 and 00:37 UTC on August 21, 2026, some users of the Copilot Cloud Agent experienced delays of up to 60 to 90 minutes in seeing the status and results of their agent tasks. The agent tasks themselves continued to run and complete during this time; only the visibility of their status was delayed.<br /><br />The cause was a regional outage in a third-party cloud database service that Copilot uses to store agent task status. We failed over the affected database to a healthy region, added processing capacity to work through the backlog, and restored normal operation once the underlying service recovered. No task data was lost during the incident.<br /><br />To prevent repetition of similar incidents, we are removing the database configuration that made us vulnerable to this regional outage and improving our database failover procedures.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  2. investigating

    We are seeing gradual recovery in Copilot Cloud Agent task status visibility as we deploy a fix for the root cause. Session output remains delayed by approximately one hour while remediation continues.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  3. investigating

    We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility. Session output continues to be delayed by approximately 1 hour as our remediation steps take effect.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  4. investigating

    We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed by approximately 1 hour. We have taken additional steps to accelerate the recovery and expect this to take effect within the next hour.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  5. investigating

    We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed by approximately 1 hour. We have taken additional steps to accelerate the recovery and are continuing to monitor the impact.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  6. investigating

    We are observing gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed approximately 1 hour. We have taken additional steps to accelerate the recovery and are continuing to monitor the impact.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  7. investigating

    We are seeing signs of recovery for Copilot Cloud Agent task status visibility, but this recovery is slower than anticipated. We are pursuing additional mitigating measures to accelerate recovery.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  8. investigating

    Users are experiencing delays when starting tasks using Copilot Cloud Agent and are not be able to see the status of these tasks. Copilot Cloud Agent tasks are still being completed. We have identified the cause of the issue and are putting mitigations in place to return service to normal levels. We will provide another update about the expected recovery time shortly.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  9. investigating

    We are experiencing issues with Copilot Cloud Agent tasks, resulting in newly started tasks not properly displaying on-going progress. These Copilot Cloud Agent tasks are still being completed correctly but lack proper visibility. We are actively investigating the issue and will provide updates as we learn more.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  10. investigating

    We have identified the problematic component and are working to fail over to a healthy instance. Further updates will be provided as we perform mitigations.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  11. investigating

    Users may experience delays when starting tasks using Copilot Cloud Agent. We are actively investigating the issue and will provide updates as we learn more.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到
  12. investigating

    We are investigating reports of impacted performance for some GitHub services.

    在 06 Oct 2026, 13:58:39 UTC 的已保存修订中观察到