STATUS GUIDES

When an AI request fails.

Read the evidence before deciding what to do next.

AI service status, errors and agents

Use the exact product, collection time and request error together. These guides explain the scope and limits of the reports shown here.

Status checks

Is an AI service down? How to check the evidence

Compare official AI status, collection freshness and your failed request. Learn why a normal provider report cannot confirm every model or network.

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Request troubleshooting

AI API errors: 401, 429, 5xx and timeouts

Separate authentication, quota, rate limits and transient failures for OpenAI, Claude and Gemini APIs. Use error details before deciding to retry.

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Agents & operations

How agents should use AI service status

Use provider reports as one input to agent recovery. Preserve request evidence, check report scope and freshness, and avoid unsupported outage or failover decisions.

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Request troubleshooting

AI API error 429: rate limits, credits and spend caps

A 429 is a request limit response, not proof of a provider outage. Read the provider error code, message and retry headers before retrying.

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Request troubleshooting

AI API error 500: internal errors and bounded retries

A 500 indicates an internal server error on the responding endpoint. One failed request does not establish a global AI service outage.

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Request troubleshooting

AI API error 503: unavailable or overloaded endpoints

A 503 means the responding endpoint is unavailable for this request. Read its error details and the matching official report; it does not by itself confirm a global outage.

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Request troubleshooting

Claude API error 529: overload, evidence and retries

Claude documents 529 overloaded_error as temporary API overload. This is different from a 429 rate or spend limit, and a single response does not establish the reach of an incident.

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