ARCHIVED OFFICIAL INCIDENT

Delayed credits on the Claude Platform

Claude · Last saved provider status: resolved

Current service report →
This is historical evidence.

The last saved event status is not the current service status. Source lists can be incomplete, and disappearance from a source does not confirm recovery. Open the current report or the official source for newer evidence.

Saved event details

Provider status
resolved
Provider impact
minor
Provider record created
01 Oct 2026, 16:20:40 UTC
Provider record updated
01 Oct 2026, 22:36:22 UTC
Explicit provider start
01 Oct 2026, 16:20:40 UTC
Explicit provider end
01 Oct 2026, 22:36:22 UTC

Affected components reported by the provider

  • Claude Console (platform.claude.com) 0qbwn08sd68x
  • Claude API (api.anthropic.com) k8w3r06qmzrp

These associations describe this event’s reported scope. They do not establish current component availability or verified dependencies.

A record creation time is not necessarily an outage start. Unreported times remain unavailable. We do not calculate downtime from collection times.

Anthropic's complete Claude status report, including the app, API, Code and other listed components. An operational report does not verify any model or account.

Provider updates in saved revisions

Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.

  1. resolved

    This issue has been resolved.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  2. monitoring

    We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  3. investigating

    We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC