Delays in credit purchases
Claude · Last saved provider status: resolved
The last saved event status is not the current service status. Source lists can be incomplete, and disappearance from a source does not confirm recovery. Open the current report or the official source for newer evidence.
Saved event details
- Provider status
- resolved
- Provider impact
- minor
- Provider record created
- 01 Sep 2026, 23:26:48 UTC
- Provider record updated
- 02 Sep 2026, 01:24:22 UTC
- Explicit provider start
- 01 Sep 2026, 23:26:48 UTC
- Explicit provider end
- 02 Sep 2026, 01:24:22 UTC
Affected components reported by the provider
- Claude Console (platform.claude.com)
0qbwn08sd68x
These associations describe this event’s reported scope. They do not establish current component availability or verified dependencies.
A record creation time is not necessarily an outage start. Unreported times remain unavailable. We do not calculate downtime from collection times.
Anthropic's complete Claude status report, including the app, API, Code and other listed components. An operational report does not verify any model or account.
Provider updates in saved revisions
Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.
- resolved
This issue has been resolved.
Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC - monitoring
We have identified and resolved an issue where users who reached a balance of zero usage credits saw delays in the availability of newly purchased credits, resulting in some requests to the Claude API receiving 'credit balance is too low' errors erroneously. This affected credits purchased from 05:10am PT / 12:10 UTC to 2:35pm PT / 21:35 UTC. At this time, newly purchased credits should be available as expected and we are working to resolve any remaining impact.
Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC