ARCHIVED OFFICIAL INCIDENT

Elevated errors loading usage data on platform.claude.com

Claude · Last saved provider status: resolved

Current service report →
This is historical evidence.

The last saved event status is not the current service status. Source lists can be incomplete, and disappearance from a source does not confirm recovery. Open the current report or the official source for newer evidence.

Saved event details

Provider status
resolved
Provider impact
major
Provider record created
07 Oct 2026, 01:20:26 UTC
Provider record updated
07 Oct 2026, 02:33:38 UTC
Explicit provider start
07 Oct 2026, 01:20:26 UTC
Explicit provider end
07 Oct 2026, 02:33:38 UTC

Affected components reported by the provider

  • Claude Console (platform.claude.com) 0qbwn08sd68x

These associations describe this event’s reported scope. They do not establish current component availability or verified dependencies.

A record creation time is not necessarily an outage start. Unreported times remain unavailable. We do not calculate downtime from collection times.

Anthropic's complete Claude status report, including the app, API, Code and other listed components. An operational report does not verify any model or account.

Provider updates in saved revisions

Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.

  1. resolved

    This incident has been resolved. From 17:00 PT on October 6 / 00:00 UTC on October 7 to 18:40 PT on October 6 / 01:40 UTC on October 7, many requests to load usage data on the platform.claude.com Usage page and the Admin API usage report returned errors.

    Seen in a saved revision at 07 Oct 2026, 02:35:32 UTC
  2. investigating

    We are investigating elevated errors loading usage data on the platform.claude.com Usage page and the Admin API usage report endpoint since 5 PM PT. Messages API requests are not affected. We will provide an update as soon as possible.

    Seen in a saved revision at 07 Oct 2026, 02:35:32 UTC