ARCHIVED OFFICIAL INCIDENT

Incident with Copilot AI Model Providers

GitHub · Last saved provider status: resolved

Current service report →
This is historical evidence.

The last saved event status is not the current service status. Source lists can be incomplete, and disappearance from a source does not confirm recovery. Open the current report or the official source for newer evidence.

Saved event details

Provider status
resolved
Provider impact
critical
Provider record created
27 Aug 2026, 10:04:52 UTC
Provider record updated
01 Sep 2026, 09:12:16 UTC
Explicit provider start
27 Aug 2026, 10:04:52 UTC
Explicit provider end
27 Aug 2026, 12:12:58 UTC

Affected components reported by the provider

  • Copilot AI Model Providers cnnb39dkkk82

These associations describe this event’s reported scope. They do not establish current component availability or verified dependencies.

A record creation time is not necessarily an outage start. Unreported times remain unavailable. We do not calculate downtime from collection times.

Provider updates in saved revisions

Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.

  1. resolved

    On August 27th, 2026, between approximately 09:20 and 12:14 UTC, the Copilot service experienced a degradation of the Kimi K3 model due to an issue with our upstream provider. Users encountered elevated error rates when using Kimi K3. No other models were impacted. <br /><br />The issue was resolved by a mitigation put in place by our provider. GitHub is working with our provider to further improve the resiliency of the service to prevent similar incidents in the future.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  2. investigating

    The issues with our upstream model provider have been mitigated, and Kimi K3 is once again available in Copilot products and IDE surfaces.<br />We will continue monitoring to ensure stability.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  3. investigating

    Copilot AI Model Providers is experiencing degraded performance. We are continuing to investigate.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  4. investigating

    We are experiencing degraded availability for the Kimi K3 model in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  5. investigating

    We are investigating reports of degraded availability for Copilot AI Model Providers

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC