ARCHIVED OFFICIAL INCIDENT

Elevated rate of errors for OpenAI models provided by Copilot

GitHub · Last saved provider status: resolved

Current service report →
This is historical evidence.

The last saved event status is not the current service status. Source lists can be incomplete, and disappearance from a source does not confirm recovery. Open the current report or the official source for newer evidence.

Saved event details

Provider status
resolved
Provider impact
minor
Provider record created
17 Sep 2026, 20:59:02 UTC
Provider record updated
18 Sep 2026, 17:46:20 UTC
Explicit provider start
17 Sep 2026, 20:59:02 UTC
Explicit provider end
17 Sep 2026, 21:49:01 UTC

Affected components reported by the provider

  • Copilot AI Model Providers cnnb39dkkk82

These associations describe this event’s reported scope. They do not establish current component availability or verified dependencies.

A record creation time is not necessarily an outage start. Unreported times remain unavailable. We do not calculate downtime from collection times.

Provider updates in saved revisions

Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.

  1. resolved

    Between 20:26 and 21:17 UTC on September 17, 2026, GitHub Copilot experienced degradation affecting several GPT models, including GPT-5.6 Luna, GPT-5.6 Terra, GPT-5.6 Sol, GPT-5.3-Codex, and GPT-6 Astra. Users encountered elevated error rates when using these models.<br /><br />The degradation was caused by an issue with an upstream model provider. GitHub engineers detected the issue through automated monitoring and coordinated with the provider. Our automated model-warning system activated in-product warnings for affected models during the incident. Service returned to normal after the provider implemented a mitigation.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  2. monitoring

    We are experiencing degraded availability for GPT-5.6 Luna, GPT-5.6 Terra, GPT-5.6 Sol, GPT-6 Astra, GPT-5.3-Codex in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. The provider is working to mitigate the problem and we are monitoring recovery. We recommend choosing another model or selecting 'Auto' to continue using Copilot.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  3. investigating

    We are investigating reports of degraded performance for Copilot AI Model Providers

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC