ARCHIVED OFFICIAL INCIDENT

Elevated rate of errors for OpenAI models provided by Copilot

GitHub · Last saved provider status: resolved

Current service report →
This is historical evidence.

The last saved event status is not the current service status. Source lists can be incomplete, and disappearance from a source does not confirm recovery. Open the current report or the official source for newer evidence.

Saved event details

Provider status
resolved
Provider impact
minor
Provider record created
31 Aug 2026, 09:15:48 UTC
Provider record updated
03 Sep 2026, 21:39:35 UTC
Explicit provider start
31 Aug 2026, 09:15:48 UTC
Explicit provider end
31 Aug 2026, 09:58:14 UTC

Affected components reported by the provider

  • Copilot AI Model Providers cnnb39dkkk82

These associations describe this event’s reported scope. They do not establish current component availability or verified dependencies.

A record creation time is not necessarily an outage start. Unreported times remain unavailable. We do not calculate downtime from collection times.

Provider updates in saved revisions

Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.

  1. resolved

    Between 08:37 and 09:41 UTC on August 31, 2026, GitHub Copilot experienced degradation affecting several GPT models, including gpt-5.2, gpt-5.3-codex, gpt-5.4, gpt-5.4-mini, gpt-5.4-nano, and the gpt-5.6 family (Luna, Sol, and Terra). Users encountered elevated error rates and interrupted streaming responses. Other models were not affected.<br /><br />The degradation was caused by an issue with an upstream model provider. GitHub engineers detected the issue through automated monitoring, displayed in-product warnings for the affected models, and coordinated with the provider. Service returned to normal after the provider implemented a mitigation.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  2. monitoring

    The issues with our upstream model provider have been resolved, and gpt-5.3-codex, gpt-5.4-mini, gpt-5.4-nano, gpt-5.5, and the gpt-5.6 family of models are once again available in Copilot products and IDE surfaces.<br /><br />We will continue monitoring to ensure stability, but mitigation is complete.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  3. monitoring

    The degradation affecting Copilot AI Model Providers has been mitigated. We are monitoring to ensure stability.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  4. investigating

    One of our model providers has confirmed an incident on their end. We have provided them details to help identify the issue. We are starting to see recovery.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  5. investigating

    Copilot is experiencing a higher rate of errors for OpenAI models, including gpt-5.2, gpt-5.3-codex, gpt-5.4, gpt-5.4, and the gpt-5.6 family of models. Other models are not impacted. <br />

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  6. investigating

    We are investigating reports of degraded performance for Copilot AI Model Providers

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC