ARCHIVED OFFICIAL INCIDENT

Incident with Copilot AI Model Providers

GitHub · Last saved provider status: resolved

Current service report →
This is historical evidence.

The last saved event status is not the current service status. Source lists can be incomplete, and disappearance from a source does not confirm recovery. Open the current report or the official source for newer evidence.

Saved event details

Provider status
resolved
Provider impact
minor
Provider record created
29 Jul 2026, 20:07:07 UTC
Provider record updated
12 Aug 2026, 17:25:01 UTC
Explicit provider start
29 Jul 2026, 20:07:07 UTC
Explicit provider end
29 Jul 2026, 21:51:26 UTC

Affected components reported by the provider

  • Copilot AI Model Providers cnnb39dkkk82

These associations describe this event’s reported scope. They do not establish current component availability or verified dependencies.

A record creation time is not necessarily an outage start. Unreported times remain unavailable. We do not calculate downtime from collection times.

Provider updates in saved revisions

Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.

  1. resolved

    On July 29, 2026, between 19:45 UTC and 21:51 UTC, users of the Fable 5 model in GitHub Copilot experienced increased request failures and latency. The average failure rate across all Copilot requests was 0.006%, while failures for Fable 5 peaked at 21%. Other models remained available. This was caused by degradation of an upstream model provider.<br /><br />The affected endpoint recovered, and we monitored the service until error rates and latency returned to normal levels. We are working to add endpoint redundancy to mitigate similar provider issues in the future.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  2. investigating

    The external ai model provider has resolved the issues, and we have verified Copilot's traffic is fully recovered.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  3. investigating

    The external AI model provider is continuing to investigate.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  4. investigating

    The external AI model provider has identified the issue and is working to resolve.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  5. investigating

    We are investigating increased error rates affecting GitHub Copilot requests to external AI model providers. Some users may experience failures or degraded performance when using Copilot features.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  6. investigating

    We are seeing increased error rates with requests to specific model providers.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  7. investigating

    We are investigating reports of degraded performance for Copilot AI Model Providers

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC