ARCHIVED OFFICIAL INCIDENT

Degraded availability GPT 5.6 Luna

GitHub · Last saved provider status: resolved

Current service report →
This is historical evidence.

The last saved event status is not the current service status. Source lists can be incomplete, and disappearance from a source does not confirm recovery. Open the current report or the official source for newer evidence.

Saved event details

Provider status
resolved
Provider impact
minor
Provider record created
01 Aug 2026, 11:16:25 UTC
Provider record updated
11 Aug 2026, 06:56:18 UTC
Explicit provider start
01 Aug 2026, 11:16:25 UTC
Explicit provider end
01 Aug 2026, 12:30:21 UTC

Affected components reported by the provider

  • Copilot AI Model Providers cnnb39dkkk82

These associations describe this event’s reported scope. They do not establish current component availability or verified dependencies.

A record creation time is not necessarily an outage start. Unreported times remain unavailable. We do not calculate downtime from collection times.

Provider updates in saved revisions

Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.

  1. resolved

    On August 1st, 2026, the GPT-5.6 Luna model in GitHub Copilot experienced degraded availability in intermittent time intervals between ~08:05 UTC and ~16:30 UTC. Specifically the timeframes observed were 10:00-10:20 UTC, 10:45-11:50 UTC, 13:00-14:25 UTC, and 16:00-16:30 UTC. During this time, requests to GPT-5.6 Luna in Copilot chat and IDE surfaces frequently failed or timed out. This was caused by an issue with an upstream model provider. Other Copilot models were not affected, and users could continue working by selecting another model or 'Auto'. Availability for GPT-5.6 Luna fully recovered once the provider resolved their outage at 16:30 UTC.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  2. investigating

    The issues with our upstream model provider have been resolved, and GPT-5.6 Luna is once again available in Copilot products and IDE surfaces.<br />We will continue monitoring to ensure stability, but mitigation is complete.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  3. investigating

    We keep working with our upstream model provider, and are observing recovery. We continue monitoring to ensure stability.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  4. investigating

    We are experiencing degraded availability for the GPT-5.6 Luna model in Copilot products and IDE surfaces. This is due to an issue with an upstream model provider. While we work with them to resolve the issue, we recommend choosing another model or selecting 'Auto' to continue using Copilot

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  5. investigating

    We are investigating reports of degraded performance for Copilot AI Model Providers

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC