ARCHIVED OFFICIAL INCIDENT

Disruption with GHEC Team Sync

GitHub · Last saved provider status: resolved

Current service report →
This is historical evidence.

The last saved event status is not the current service status. Source lists can be incomplete, and disappearance from a source does not confirm recovery. Open the current report or the official source for newer evidence.

Saved event details

Provider status
resolved
Provider impact
minor
Provider record created
13 Aug 2026, 16:21:33 UTC
Provider record updated
24 Aug 2026, 17:29:11 UTC
Explicit provider start
13 Aug 2026, 16:21:33 UTC
Explicit provider end
13 Aug 2026, 18:27:54 UTC

Affected components reported by the provider

The provider explicitly listed no affected components in this saved revision.

These associations describe this event’s reported scope. They do not establish current component availability or verified dependencies.

A record creation time is not necessarily an outage start. Unreported times remain unavailable. We do not calculate downtime from collection times.

Provider updates in saved revisions

Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.

  1. resolved

    On August 13, 2026, from 15:31:21 UTC to 18:27:55 UTC, GitHub Enterprise Cloud team synchronization was degraded for enterprises using personal accounts. Organization teams experienced delays of up to 3 to 13 hours (median 8 hours) when syncing with IdP groups, resulting in delayed access grants or removals for enterprise users across 2.8% of teams. <br /><br />A temporary change introduced to address a previous issue due to increased usage of this feature remained active after it was intended to be removed, causing synchronization delays during periods of high volume. We removed the temporary change and provisioned additional resources to handle the increased volume.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  2. investigating

    We have deployed a mitigation. At this time GHEC Team Sync has recovered for enterprises with personal accounts. Teams syncing to IdP groups have returned to their normal cadence.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  3. investigating

    GHEC Team Sync is currently degraded for enterprises with personal accounts, causing delays when syncing teams to IdP groups. We have identified the cause of the delays and are working on a mitigation. We will provide an update on our progress at 20:00 UTC.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC
  4. investigating

    We are investigating reports of impacted performance for some GitHub services.

    Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC