Intermittent failures creating agent tasks
GitHub · Last saved provider status: resolved
The last saved event status is not the current service status. Source lists can be incomplete, and disappearance from a source does not confirm recovery. Open the current report or the official source for newer evidence.
Saved event details
- Provider status
- resolved
- Provider impact
- critical
- Provider record created
- 20 Aug 2026, 14:43:01 UTC
- Provider record updated
- 25 Aug 2026, 16:34:14 UTC
- Explicit provider start
- 20 Aug 2026, 14:43:01 UTC
- Explicit provider end
- 21 Aug 2026, 00:37:20 UTC
Affected components reported by the provider
The provider explicitly listed no affected components in this saved revision.
These associations describe this event’s reported scope. They do not establish current component availability or verified dependencies.
A record creation time is not necessarily an outage start. Unreported times remain unavailable. We do not calculate downtime from collection times.
Provider updates in saved revisions
Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.
- resolved
Between 13:57 UTC on August 20 and 00:37 UTC on August 21, 2026, some users of the Copilot Cloud Agent experienced delays of up to 60 to 90 minutes in seeing the status and results of their agent tasks. The agent tasks themselves continued to run and complete during this time; only the visibility of their status was delayed.<br /><br />The cause was a regional outage in a third-party cloud database service that Copilot uses to store agent task status. We failed over the affected database to a healthy region, added processing capacity to work through the backlog, and restored normal operation once the underlying service recovered. No task data was lost during the incident.<br /><br />To prevent repetition of similar incidents, we are removing the database configuration that made us vulnerable to this regional outage and improving our database failover procedures.
Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC - investigating
We are seeing gradual recovery in Copilot Cloud Agent task status visibility as we deploy a fix for the root cause. Session output remains delayed by approximately one hour while remediation continues.
Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC - investigating
We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility. Session output continues to be delayed by approximately 1 hour as our remediation steps take effect.
Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC - investigating
We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed by approximately 1 hour. We have taken additional steps to accelerate the recovery and expect this to take effect within the next hour.
Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC - investigating
We are continuing to observe gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed by approximately 1 hour. We have taken additional steps to accelerate the recovery and are continuing to monitor the impact.
Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC - investigating
We are observing gradual recovery for Copilot Cloud Agent task status visibility, with session output delayed approximately 1 hour. We have taken additional steps to accelerate the recovery and are continuing to monitor the impact.
Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC - investigating
We are seeing signs of recovery for Copilot Cloud Agent task status visibility, but this recovery is slower than anticipated. We are pursuing additional mitigating measures to accelerate recovery.
Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC - investigating
Users are experiencing delays when starting tasks using Copilot Cloud Agent and are not be able to see the status of these tasks. Copilot Cloud Agent tasks are still being completed. We have identified the cause of the issue and are putting mitigations in place to return service to normal levels. We will provide another update about the expected recovery time shortly.
Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC - investigating
We are experiencing issues with Copilot Cloud Agent tasks, resulting in newly started tasks not properly displaying on-going progress. These Copilot Cloud Agent tasks are still being completed correctly but lack proper visibility. We are actively investigating the issue and will provide updates as we learn more.
Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC - investigating
We have identified the problematic component and are working to fail over to a healthy instance. Further updates will be provided as we perform mitigations.
Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC - investigating
Users may experience delays when starting tasks using Copilot Cloud Agent. We are actively investigating the issue and will provide updates as we learn more.
Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC - investigating
We are investigating reports of impacted performance for some GitHub services.
Seen in a saved revision at 06 Oct 2026, 13:58:39 UTC