Slower downloads in the Asia-Pacific region
Hugging Face · Last saved provider status: resolved
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Saved event details
- Provider status
- resolved
- Provider impact
- resolved
- Provider record created
- 22 Sep 2026, 18:48:00 UTC
- Provider record updated
- 25 Sep 2026, 18:42:00 UTC
- Explicit provider start
- 22 Sep 2026, 18:48:00 UTC
- Explicit provider end
- Not available
Affected components reported by the provider
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Provider updates in saved revisions
Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.
- published update
The upstream network capacity issue affecting our Singapore CDN location has been resolved, and download performance for Asia-Pacific users is back to normal. We've returned traffic routing to its usual configuration. Thank you for your patience.
Seen in a saved revision at 06 Oct 2026, 13:59:07 UTC - published update
The Asia Pacific region continues to experience degraded performance due to impaired underlying network capacity. The root cause is identified as the rupture of a subsea cable between China and Japan, rerouting traffic onto the remaining capacity. We continue to monitor the situation and are diverting part of traffic to healthy regions.
Seen in a saved revision at 06 Oct 2026, 13:59:07 UTC - published update
We're seeing slower download speeds for some users in the Asia-Pacific region who are served by our Singapore CDN location. Reduced network capacity between cloud regions is impacting our ability to download files that aren't already cached in the region. We are not seeing an increased error rate, so downloads should complete successfully. To reduce the impact, we're sending some Asia-Pacific traffic to our other CDN locations. Some users may see higher latency while this is in place. We're monitoring this closely and will post updates as things change.
Seen in a saved revision at 06 Oct 2026, 13:59:07 UTC