ARCHIVED OFFICIAL INCIDENT

Elevated API errors and timeouts

Perplexity · Last saved provider status: monitoring

Current service report →
This is historical evidence.

The last saved event status is not the current service status. Source lists can be incomplete, and disappearance from a source does not confirm recovery. Open the current report or the official source for newer evidence.

Saved event details

Provider status
monitoring
Provider impact
minor
Provider record created
09 Oct 2026, 22:38:51 UTC
Provider record updated
09 Oct 2026, 23:10:27 UTC
Explicit provider start
Not available
Explicit provider end
Not available

Affected components reported by the provider

Component associations were not provided or have not been recovered for this saved revision.

These associations describe this event’s reported scope. They do not establish current component availability or verified dependencies.

A record creation time is not necessarily an outage start. Unreported times remain unavailable. We do not calculate downtime from collection times.

Perplexity's reported website, app, Computer and API components. Individual models and accounts are not independently tested.

Provider updates in saved revisions

Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.

  1. monitoring

    Correction to our previous updates: we do not believe the API was affected by this incident and it remains operational.

    Seen in a saved revision at 09 Oct 2026, 23:12:23 UTC
  2. monitoring

    The issue causing elevated API errors and timeouts has been mitigated.

    Seen in a saved revision at 09 Oct 2026, 23:12:23 UTC
  3. investigating

    Users may experience errors or timeouts when making API requests. We are investigating elevated API errors and timeouts.

    Seen in a saved revision at 09 Oct 2026, 23:12:23 UTC