ARCHIVED OFFICIAL INCIDENT

ERR_TIMED_OUT and ERR_EMPTY_RESPONSE being observed by Cloudflare Customers

Cloudflare · Last saved provider status: monitoring

Current service report →
This is historical evidence.

The last saved event status is not the current service status. Source lists can be incomplete, and disappearance from a source does not confirm recovery. Open the current report or the official source for newer evidence.

Saved event details

Provider status
monitoring
Provider impact
major
Provider record created
27 Oct 2026, 12:28:07 UTC
Provider record updated
27 Oct 2026, 14:58:04 UTC
Explicit provider start
27 Oct 2026, 12:28:07 UTC
Explicit provider end
Not available

Affected components reported by the provider

The provider explicitly listed no affected components in this saved revision.

These associations describe this event’s reported scope. They do not establish current component availability or verified dependencies.

A record creation time is not necessarily an outage start. Unreported times remain unavailable. We do not calculate downtime from collection times.

Cloudflare's complete published platform report and provider locations. These are provider reports, not independent network observations or evidence of an application's upstream dependencies. Workers AI, AI Gateway and Replicate have separate component views.

Provider updates in saved revisions

Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.

  1. monitoring

    A fix has been implemented and we are monitoring the results.

    Seen in a saved revision at 27 Oct 2026, 14:58:56 UTC
  2. identified

    Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.

    Seen in a saved revision at 27 Oct 2026, 14:58:56 UTC
  3. identified

    Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) Cloudflare's network and edge are functioning normally. These failures occur at the firewall inspection layer. We're investigating to confirm the root cause and possible fixes.

    Seen in a saved revision at 27 Oct 2026, 14:52:45 UTC
  4. identified

    Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.

    Seen in a saved revision at 27 Oct 2026, 14:58:56 UTC
  5. identified

    Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) Cloudflare's network and edge are functioning normally. These failures occur at the firewall inspection layer. We're investigating to confirm the root cause and possible fixes.

    Seen in a saved revision at 27 Oct 2026, 14:52:45 UTC
  6. identified

    Cloudflare has identified a third-party issue affecting customers whose traffic passes through external vendor firewalls after recent firmware upgrades. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) Cloudflare's network and edge are functioning normally — these failures occur at the firewall inspection layer and can only be resolved with actions on the 3rd party software configuration.

    Seen in a saved revision at 27 Oct 2026, 13:43:02 UTC
  7. identified

    We are continuing to work on a fix for the issue.

    Seen in a saved revision at 27 Oct 2026, 13:22:00 UTC
  8. identified

    Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) We're investigating to confirm the root cause and possible fixes.

    Seen in a saved revision at 27 Oct 2026, 14:58:56 UTC
  9. identified

    Cloudflare has identified an issue affecting customers whose traffic passes through an external vendor firewall. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) Cloudflare's network and edge are functioning normally. These failures occur at the firewall inspection layer. We're investigating to confirm the root cause and possible fixes.

    Seen in a saved revision at 27 Oct 2026, 14:52:45 UTC
  10. identified

    Cloudflare has identified a third-party issue affecting customers whose traffic passes through external vendor firewalls after recent firmware upgrades. Customers may observe: ERR_TIMED_OUT on standard HTTPS websites ERR_EMPTY_RESPONSE on non-standard HTTPS ports (e.g., 8443) Cloudflare's network and edge are functioning normally — these failures occur at the firewall inspection layer and can only be resolved with actions on the 3rd party software configuration.

    Seen in a saved revision at 27 Oct 2026, 13:43:02 UTC

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