ARCHIVED OFFICIAL INCIDENT

We've identified a problem and are working on a fix

Runway · Last saved provider status: monitoring

Current service report →
This is historical evidence.

The last saved event status is not the current service status. Source lists can be incomplete, and disappearance from a source does not confirm recovery. Open the current report or the official source for newer evidence.

Saved event details

Provider status
monitoring
Provider impact
none
Provider record created
30 Oct 2026, 19:16:02 UTC
Provider record updated
30 Oct 2026, 19:21:58 UTC
Explicit provider start
30 Oct 2026, 19:16:02 UTC
Explicit provider end
Not available

Affected components reported by the provider

  • App 2fr8tksxj5ns
  • Backend hl94rh0mg6xt
  • Public API w3jcq3dwljp4

These associations describe this event’s reported scope. They do not establish current component availability or verified dependencies.

A record creation time is not necessarily an outage start. Unreported times remain unavailable. We do not calculate downtime from collection times.

Runway's complete official platform report and listed API components; no video-generation request is performed here.

Provider updates in saved revisions

Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.

  1. monitoring

    We've released a fix and are seeing improvements. Delayed requests should start processing soon. Previously failed submissions can now be retried. We're monitoring closely to ensure the fix fully resolves the issue for everyone.

    Seen in a saved revision at 30 Oct 2026, 19:23:37 UTC
  2. investigating

    We have identified the root cause of the problem and are working towards a solution to restore the service for all users.

    Seen in a saved revision at 30 Oct 2026, 19:23:37 UTC

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