ARCHIVED OFFICIAL INCIDENT

Multiple US endpoints experiencing timeouts and latency

ElevenLabs · Last saved provider status: monitoring

Current service report →
This is historical evidence.

The last saved event status is not the current service status. Source lists can be incomplete, and disappearance from a source does not confirm recovery. Open the current report or the official source for newer evidence.

Saved event details

Provider status
monitoring
Provider impact
major
Provider record created
13 Oct 2026, 09:21:00 UTC
Provider record updated
13 Oct 2026, 10:38:27 UTC
Explicit provider start
Not available
Explicit provider end
Not available

Affected components reported by the provider

Component associations were not provided or have not been recovered for this saved revision.

These associations describe this event’s reported scope. They do not establish current component availability or verified dependencies.

A record creation time is not necessarily an outage start. Unreported times remain unavailable. We do not calculate downtime from collection times.

The speech, agent and creative components in ElevenLabs' official report; no audio-generation request is performed here.

Provider updates in saved revisions

Latest first. We show up to 100 distinct updates from the latest 20 saved content revisions. Revised wording at the same provider time is retained separately.

  1. monitoring

    Error rates are still flaky. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis.

    Seen in a saved revision at 13 Oct 2026, 11:14:31 UTC
  2. monitoring

    Error rates are back to normal. We are monitoring the affected endpoints to confirm stability and are working with our data provider on a root cause analysis.

    Seen in a saved revision at 13 Oct 2026, 10:40:18 UTC
  3. identified

    We’re seeing error rates rise again, so calls may still fail or experience increased latency.

    Seen in a saved revision at 13 Oct 2026, 11:14:31 UTC
  4. resolved

    Error rates have returned to normal. We are currently still investigating the cause of this downtime and will update the status page with an RCA as soon as possible.

    Seen in a saved revision at 13 Oct 2026, 11:14:31 UTC
  5. investigating

    We are investigating elevated latency and timeouts affecting multiple endpoints, including some Elevenagents endpoints. Some requests may be slow or fail. Our team is actively looking into the cause.

    Seen in a saved revision at 13 Oct 2026, 11:14:31 UTC